Privacy Policy
Tierra Learning Community("we," "us," or "our") operates the website [WEBSITE URL] (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit our Site, submit forms, enroll a student, or make a payment.
By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
Information You Provide Directly
We collect information you voluntarily submit through forms on our Site, including but not limited to:
- Contact/inquiry forms: name, email address, phone number, and message content
- Enrollment/application forms: parent or guardian name, contact information, student name, student age/grade level, emergency contact information, and any additional information requested during the enrollment process
- Payment/tuition forms: billing name, billing address, and payment details (processed securely — see Section 4 below)
- Newsletter or communication sign-ups: name and email address
Information Collected Automatically
When you visit our Site, we (and our service providers) may automatically collect:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on the Site, and referring/exit pages
- General location information (e.g., city or region, derived from IP address)
- Cookies and similar tracking technologies (see Section 5)
We use analytics tools (such as Google Analytics or similar services) to understand how visitors use our Site. These tools may collect information using cookies or similar technologies.
2. How We Use Information
We use the information we collect to:
- Respond to inquiries and communicate with prospective and current families
- Process enrollment applications and manage student records
- Process tuition payments and manage billing
- Send administrative communications (e.g., enrollment confirmations, schedule changes, payment receipts)
- Send newsletters or updates, where you have opted in
- Improve our Site, programs, and communications
- Comply with legal, regulatory, or safety obligations
- Maintain the safety and security of our Site and community
We do not sell personal information to third parties.
3. Information About Students and Minors
As a microschool, we collect certain information about minor students as part of the enrollment and educational process. This may include the student's name, age, grade level, health or accommodation information relevant to their care, and emergency contact details.
- This information is collected from and provided by a parent or legal guardian, not directly from the child through the Site.
- Student information is used solely for enrollment, educational, administrative, health/safety, and communication purposes related to the school.
- We do not knowingly collect personal information directly from children under 13 through unattended online forms without parental involvement. All enrollment-related information is submitted by a parent or guardian.
- Student records are shared only with school staff, contracted service providers who need the information to perform their duties (e.g., a billing platform), or as required by law.
If you believe a child has submitted personal information to us directly without parental involvement, please contact us at [CONTACT EMAIL] so we can address it.
4. Payment Processing
Tuition and other payments made through the Site are processed by a third-party payment processor (e.g., [PAYMENT PROCESSOR NAME, e.g., Stripe]). We do not store full credit card or bank account numbers on our own servers. Payment processors handle payment data according to their own privacy policies and security standards (such as PCI-DSS compliance).
5. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to:
- Enable core Site functionality
- Remember preferences
- Understand how visitors use the Site (analytics)
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.
6. How We Share Information
We may share information with:
- Service providers who help us operate the Site and school (e.g., web hosting, email delivery, payment processing, analytics providers), under obligations to protect your information
- Legal authorities, if required by law, subpoena, or to protect the safety of students, staff, or the public
- School staff and contractors who require access to student information to perform their roles
We do not sell, rent, or trade personal information to third parties for their own marketing purposes.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining student and enrollment records in accordance with applicable recordkeeping requirements, resolving disputes, and enforcing agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
8. Your Choices and Rights
- Communications: You may opt out of non-essential email communications (e.g., newsletters) at any time by using the unsubscribe link or contacting us directly.
- Access/correction: You may request access to, correction of, or deletion of personal information we hold about you or your student by contacting us at [CONTACT EMAIL], subject to our recordkeeping obligations.
- Residents of certain states (e.g., California) may have additional rights under applicable state privacy laws; contact us to make a request.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of the Site after changes indicates acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle information, please contact us at:
Tierra Learning Academy belonging@tierralearning.org 860-850-6747 [ADDRESS][CONTACT EMAIL][PHONE NUMBER]